Application Policy
Nova Steward is designed to coordinate real-world tasks safely. This policy explains acceptable use of the application, connected accounts, provider integrations, automated tools, and approval system.
1. Responsible use
You may use Nova for lawful personal or business assistance. You must provide accurate information, maintain control of your account, and review prices, dates, people, destinations, cancellation terms, and other material details before approving an action.
2. Prohibited uses
You may not use Nova to violate law; harm, threaten, deceive, stalk, or discriminate against anyone; access accounts or data without authorization; bypass CAPTCHAs or provider security controls; distribute malware; interfere with the service; commit fraud; or purchase regulated, illegal, or dangerous goods or services.
3. Connected services
Only connect accounts you are authorized to use. Google, Duffel, and other providers operate under their own terms and policies. Nova uses supported integrations and official APIs where available and does not guarantee that a provider will accept or complete a request.
4. Approvals and irreversible actions
Nova may prepare drafts, comparisons, and plans without completing a transaction. Communications, bookings, purchases, account changes, deletion, and other consequential actions require the applicable approval tier. Tier-3 irreversible or sensitive actions may require a passkey or equivalent step-up verification.
5. Automated and AI-generated results
AI output can be incomplete or incorrect. Nova should not be treated as a substitute for legal, medical, financial, emergency, or other licensed professional advice. You remain responsible for reviewing and authorizing actions.
6. Location, communications, and privacy
Precise location, email, calendar, contacts, and similar data are used only when enabled and needed for a requested feature. Do not use Nova to monitor another person without their knowledge and lawful permission.
7. Enforcement
We may restrict or suspend access when reasonably necessary to protect users, providers, Nova Steward, or the public; investigate abuse; comply with law; or enforce this policy.
8. Contact
Questions or safety reports may be sent to support@novasteward.com.